![]() High School Diploma or equivalent required. #Cardworks jobs update#Documents computer systems with sensitive data, such as noting accounts for actions taken and to update work cases as required.Completes simple to moderate office transactions, such as sending emails, typing correspondence, faxing/scanning documents, etc.Works within predefined procedures to complete departmental specific transactions, such as initiating a workflow (account transaction, investigation, etc.), updating an existing workflow, or closing out a process.Escalates all exceptions, that fall outside the range of normal processing.Distributes work to other associates based on approved guidelines.Monitors incoming requests, documents, images, and/or reports for processing.Remains abreast of workflow, client, and regulatory changes as they are established.Familiarizes oneself with organizational and departmental procedures within one’s realm.Essential functions may vary by assignment, however, the primary focus will be assisting the management team with providing administrative support, along with clerical tasks that aid the daily business unit operations. ![]() ![]() The associate will be responsible for procuring documents and produce data entry from various reports. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.Īssist the company in general business capacities within a department or for multiple departmental areas. A good credit history is important.CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. This includes a review of your personal credit history, drug testing, background check, and employment/personal references. CardWorks will do a thorough background check for all hires. Once virtual training is complete you will begin your regular schedule. Training hours for all shifts are Monday through Friday from 9am-5:30pm. #Cardworks jobs plus#Schedules typically require 1 weekend day, and shifts are typically 8 hoursĭetail oriented with strong organizational skillsĮxcellent written and verbal communication skillsĪbility to exercise discretion when dealing with confidential informationīi-lingual is a plus for certain shifts (pay differential is offered)Īll positions require completion of 6 weeks paid training. Landline telephone service that can be used to receive work calls, and has call waiting, three way calling, and call forwarding features deactivatedġ year minimum of customer service or call center experienceĬonnectivity Requirements must be met by applicant #Cardworks jobs download#High Speed Wired Internet: Download speed of 30 MBPS and Upload speed of 5-10 MBPS minimum ![]() #Cardworks jobs android#Smart phone mobile device with minimum operating systems: Android 5 or IOS 9 You must reside in the state where the job is posted: New York, USAīecause your employment experience will be remote, the Company requires that you maintain the following additional items, as a condition of employment.ĭedicated work space that minimizes noise and outside disruption, and protects confidential and secure information While speaking with account holders, you will evaluate and analyze information to resolve inquiries by asking probing questions and offer solutions that benefit the While working from home as a Customer Support Associate you will deliver extraordinary customer care by responding to telephone inquiries regarding customer credit card accounts in a fast paced, structured customer focused environment. If you are looking for a company that engages you and allows you to use your skills to create a better experience for others, then CardWorks is the place for you! We value our employees and provide generous benefits to include:Ĭompany subsidized medical, dental, and vision insurance VIRTUAL TRAINING Required for Hire, M-F- 9:00AM-5:30PMĬardWorks is a family oriented company that strives for excellence. ![]() Morning, Afternoon, Evening Shifts AvailableĪLL schedules include a weekend shift, Saturday OR Sunday CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.įully REMOTE – Customer Support Associate Title: Remote Associate I, Customer Support – NYĬardWorks Servicing (“CWS”) is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. ![]()
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